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Payment Methods

Effective Date: 23rd of September 2024

At Annex Candles all payments for purchases are processed through Amazon. While you can browse our products on this website, when you’re ready to purchase, you will be redirected to Amazon to complete your transaction.

1. Payment Processing

All transactions are securely processed through Amazon. We do not collect or store any payment information on our website. When you proceed to checkout, you will be redirected to Amazon, where you can securely enter your payment details and complete your order.

For more information about Amazon’s payment security, please visit their Payment Help Center.

2. Accepted Payment Methods

Amazon accepts a variety of payment methods, including but not limited to:

• Credit and Debit Cards: Visa, MasterCard, American Express, Discover
• Amazon Store Card
• Amazon Gift Cards
• Amazon Pay
• PayPal (where available)
• Bank Account Direct Debit (in select regions)
• Buy Now, Pay Later (BNPL) options such as Affirm, Klarna (if offered by Amazon)

Please refer to Amazon’s Accepted Payment Methods for the most up-to-date list of available payment options.

3. Currency and International Payments

Amazon automatically calculates and displays your order total in the currency applicable to your shipping address. If you are shopping from outside the U.S., Amazon may offer currency conversion at checkout, or you may be charged in U.S. dollars depending on your payment method.

Check Amazon’s Currency Converter for more information.

4. Billing and Invoices

Once you complete your purchase on Amazon, you will receive an order confirmation email from Amazon that includes your payment details, billing address, and order summary. You can also access your invoice or order history by logging into your Amazon account under the “Your Orders” section.

5. Payment Issues

If you encounter any issues during checkout, such as declined payments or problems adding a payment method, please refer to Amazon’s Payment Issues Help or contact their customer service for assistance.

6. Contact Us for Assistance

While we do not handle payment processing, we are happy to assist with any questions you may have about completing your order on Amazon. Please feel free to contact us at:

Annex Candles
Email: info@annexcandles.com
Phone: +34 672 31 94 94

This policy clarifies that payments are handled directly by Amazon and guides customers to Amazon’s payment resources. Let me know if you need any changes!